Cookie Policy

WRENCH TECH LTD | Cookies, Website Preferences & Tracking Technologies

Effective Date: November 12, 2026
Last Updated: November 12, 2026

1. Introduction

At WRENCH TECH LTD, we believe customers should understand how information is collected when they visit and interact with our online store.

Our website, https://wrenchtech.org, may use cookies and similar technologies to support essential shopping functions, maintain website security, remember certain preferences, and improve the browsing experience.

Some technologies are necessary for the website to operate correctly. Others, such as optional analytics or advertising tools, may be used only when enabled and permitted under applicable law.

This Cookie Policy explains the different types of cookies that may be used, their purposes, how consent is managed, and the choices available to website visitors.

This policy should be read together with our Privacy Policy, which provides additional information about the processing of personal data.

2. What Is a Cookie?

A cookie is a small text file that a website places on your computer, smartphone, tablet, or other compatible device when you visit a website.

Cookies allow websites to recognise certain information about a browsing session or remember selected preferences.

Depending on their purpose, cookies may help a website:

• Maintain shopping basket contents.

• Support checkout procedures.

• Recognise an active customer session.

• Remember website preferences.

• Maintain security-related functions.

• Understand website performance.

• Measure the effectiveness of marketing activities, where permitted.

Cookies do not necessarily identify a visitor by name. However, cookie identifiers and related information may constitute personal data under applicable privacy legislation.

3. How Cookies Support Our Online Store

WRENCH TECH LTD operates an online store focused on phone cases and mobile accessories.

Certain website functions may rely on cookies or comparable technologies.

For example, when you select a phone case, choose a compatible device model, and add the product to your basket, essential session technologies may help maintain that selection while you continue browsing.

During checkout, necessary technologies may support the connection between your shopping basket, order information, and payment process.

Other optional technologies may help us understand website performance or measure advertising activity, if such tools are installed and enabled.

We aim to distinguish between technologies necessary for requested services and those requiring visitor consent.

4. Categories of Cookies

Cookies used by online stores generally fall into several categories.

4.1 Strictly Necessary Cookies

These cookies support essential website functions and services requested by visitors.

They may be used for:

• Shopping basket functionality

• Checkout operations

• Customer account authentication

• Session management

• Website security

• Fraud-prevention functions

• Remembering cookie consent preferences

Without these technologies, certain website features may not function properly.

Strictly necessary cookies generally do not require consent under applicable UK cookie rules when the relevant legal exemption applies.

However, any personal data processed through them must still have an appropriate lawful basis under data protection legislation.

4.2 Functional Cookies

Functional cookies may remember preferences that make the website more convenient to use.

Depending on the features enabled, these may include:

• Language preferences

• Region selections

• Display preferences

• Certain user-selected settings

• Optional personalisation features

Some functional technologies may be strictly necessary to provide a service specifically requested by a visitor.

Others may require consent.

Their classification depends on their actual purpose and implementation.

4.3 Analytics and Performance Cookies

Analytics cookies may help us understand how visitors interact with our website.

Where analytics services are enabled, information may include:

• Pages visited

• Approximate session duration

• Navigation patterns

• Device and browser categories

• Technical errors

• General website usage statistics

This information may help identify areas where website performance or navigation can be improved.

Non-essential analytics cookies will be subject to applicable consent requirements.

We will not treat analytics cookies as automatically exempt merely because they are used for website improvement.

4.4 Advertising and Marketing Cookies

Advertising cookies may be used to measure marketing campaigns or provide advertising-related functionality.

Depending on the services enabled, these technologies may:

• Measure advertising conversions.

• Help understand campaign performance.

• Recognise interactions with advertisements.

• Support advertising audience measurement.

• Enable personalised advertising where applicable.

Advertising cookies and similar tracking technologies are not essential to completing a normal purchase.

Where required by law, they will be activated only after the visitor provides valid consent.

Visitors should be able to refuse or withdraw consent for these technologies.

5. First-Party and Third-Party Cookies

Cookies may be classified according to the organisation that places them.

First-Party Cookies

These are set by the website you are visiting.

They may support shopping basket functions, session management, or website preferences.

Third-Party Cookies

These may be set by external services integrated into the website.

Depending on the website configuration, third-party technologies may relate to:

• Payment processing

• Website analytics

• Embedded content

• Advertising measurement

• Security services

• Other technical integrations

Third-party providers may process information according to their own privacy notices and applicable legal obligations.

The presence of a third-party service does not automatically mean that every type of tracking technology is enabled.

6. Cookies Associated With WooCommerce

Where our website uses WooCommerce shopping functionality, certain cookies may be required to support the shopping basket and customer session.

Examples of standard WooCommerce cookie names include:

These are examples of standard WooCommerce cookies and do not constitute a verified inventory of cookies currently active on wrenchtech.org.

Their actual presence, duration, and configuration depend on the installed software and website settings.

Additional cookies may be introduced by themes, plugins, payment integrations, or other services.

7. Cookies and Secure Checkout

Some payment-related website functions may use cookies or similar technologies.

These may support:

• Payment session continuity

• Transaction authentication

• Fraud detection

• Checkout security

• Payment service integration

Certain payment providers may place their own cookies when customers interact with secure checkout components.

The specific technologies used depend on the payment methods and integrations available on our website.

We do not classify every payment-related cookie as strictly necessary without considering its actual purpose.

For additional information about payments, please review our Payment Security page.

8. Session Cookies and Persistent Cookies

Cookies may also be distinguished by how long they remain on a device.

Session Cookies

Session cookies are generally temporary and are intended to support activities during a browsing session.

They may expire when the browser session ends, depending on browser behaviour and the relevant configuration.

Persistent Cookies

Persistent cookies remain on a device for a defined period or until they are removed.

They may be used to remember preferences, maintain certain settings, or support other permitted functions.

The lifespan of each cookie depends on its purpose and technical configuration.

Where a cookie preference interface is available, visitors should be able to review relevant information about non-essential cookies and their purposes.

9. Similar Tracking Technologies

Our website or its integrated services may use technologies other than conventional browser cookies.

Depending on the features enabled, these may include:

• Local browser storage

• Session storage

• Tracking pixels

• Tags

• Similar browser identifiers

These technologies may support website functionality, performance measurement, or marketing activities.

Where their use involves storing information on or accessing information from a visitor’s device, applicable UK electronic communications rules may apply.

We aim to apply appropriate consent requirements to these technologies based on their actual purpose.

10. Your Cookie Choices

We recognise that visitors should have meaningful control over non-essential tracking technologies.

Where consent is required, our website should provide a suitable mechanism for visitors to make their choices.

Available options may include:

Accept Optional Cookies

Allow the optional cookie categories described in the consent interface.

Reject Optional Cookies

Decline non-essential cookies while continuing to use essential website functions.

Manage Preferences

Choose which optional cookie categories to permit, where category-level controls are available.

Withdraw Consent

Change a previous decision concerning optional cookies.

Refusing optional cookies should not prevent access to ordinary shopping functions that do not depend on those technologies.

Strictly necessary cookies may remain active where they qualify for an applicable exemption.

11. How Cookie Consent Works

Under applicable UK rules, non-essential cookies generally require informed consent before being placed or accessed.

Where consent is required, it should be:

• Freely given

• Specific

• Informed

• Based on a clear affirmative action

• Capable of being withdrawn

Continuing to browse a website does not, by itself, constitute valid consent to non-essential cookies.

A cookie banner or preference tool should provide clear information and appropriate choices.

Where visitors reject optional cookies, those technologies should remain disabled unless another lawful exemption applies.

12. Changing Your Cookie Preferences

Where a cookie preference management tool is implemented on our website, visitors may use it to review or change their optional cookie choices.

The method for reopening the preference interface depends on the website’s actual configuration.

Visitors may also manage cookies through their browser settings.

If you have difficulty locating the relevant privacy controls, please contact:

payment@wrenchtech.org

We will aim to provide appropriate guidance about the available options.

13. Managing Cookies Through Your Browser

Most modern web browsers provide settings that allow users to manage stored cookies.

Depending on your browser, you may be able to:

• View stored cookies.

• Delete selected cookies.

• Remove browsing data.

• Block certain cookies.

• Restrict third-party cookies.

• Configure site-specific permissions.

Instructions vary between browsers.

You can consult the official support resources for your browser, including:

• Google Chrome

• Mozilla Firefox

• Microsoft Edge

• Apple Safari

Please be aware that disabling all cookies may affect essential website functions, including shopping baskets, login sessions, and checkout processes.

14. Cookie Preferences and Device Differences

Cookie preferences may be stored separately for different browsers or devices.

For example, choices made on a desktop computer may not automatically apply to a mobile phone.

Deleting browser data may also remove previously saved cookie preferences.

If this occurs, the website may request your preferences again.

The behaviour depends on the consent management system and browser settings.

15. Analytics Services

Our website may use analytics services to evaluate website functionality and visitor interactions.

If such services are enabled, they may process information relating to website usage, technical performance, and browsing activity.

Where analytics technologies require consent, we will seek it before enabling the relevant tracking.

The specific analytics providers used, if any, should be identified in the website’s current cookie information.

We do not represent that a particular analytics service is installed unless it is actually part of our website configuration.

16. Advertising Technologies

If WRENCH TECH LTD uses advertising or conversion measurement services, related technologies may collect information about interactions with advertisements or website pages.

These services may involve external advertising providers.

Where required by law, optional advertising technologies will be subject to prior consent.

Visitors should be able to decline advertising cookies without being prevented from making ordinary purchases.

The use of advertising technologies may change as our business develops.

Any such changes should be reflected in the website’s cookie disclosures and consent settings.

17. Personal Information and Cookies

Some cookies and related identifiers may be associated with personal information.

Depending on the circumstances, this may include:

• IP addresses

• Online identifiers

• Account-related session data

• Device information

• Browsing activity

• Certain purchase-related interactions

Where such information constitutes personal data, its processing is subject to applicable data protection law.

WRENCH TECH LTD aims to process personal information in accordance with the UK GDPR and Data Protection Act 2018.

For details about lawful processing, data sharing, retention, and individual rights, please consult our Privacy Policy.

18. Cookie Information and Data Retention

Cookie retention periods vary depending on their purpose and configuration.

Essential session technologies may remain active only for the relevant browsing session or for a period necessary to maintain a requested service.

Preference cookies may remain longer to remember visitor choices.

Optional analytics or marketing cookies, where enabled, may have different retention periods.

We aim to avoid retaining cookie-related personal information for longer than reasonably necessary.

A current cookie inventory should identify the relevant cookies, their providers, purposes, and durations.

19. International Data Processing

Certain website service providers may operate or process information outside the United Kingdom.

Where cookie-related personal information is transferred internationally, applicable UK data protection requirements must be considered.

Where required, appropriate international transfer safeguards will be used.

These may include recognised adequacy arrangements or approved contractual mechanisms.

Further information about international personal data transfers is provided in our Privacy Policy.

20. Children’s Privacy

Our website is intended for general online retail shopping and is not specifically directed at children.

We do not intend to use optional tracking technologies to knowingly target children in a manner inconsistent with applicable law.

Where additional legal protections apply to children’s personal information, we will seek to comply with those requirements.

Parents or guardians with concerns may contact us using the details below.

21. External Websites

Our website may contain links to third-party websites or services.

External websites may use their own cookies and tracking technologies.

WRENCH TECH LTD does not control the cookie practices of independent third-party websites.

We encourage visitors to review the privacy and cookie information published by those services.

22. Your Data Protection Rights

Where cookie-related information constitutes personal data, you may have rights under applicable data protection legislation.

Depending on the circumstances, these may include:

• The right to access personal data.

• The right to request correction.

• The right to request erasure.

• The right to restrict certain processing.

• The right to object to certain processing.

• The right to data portability, where applicable.

• The right to withdraw consent.

These rights may be subject to applicable legal conditions and exceptions.

To submit a privacy-related request, contact:

payment@wrenchtech.org

You may also raise concerns with the UK Information Commissioner’s Office at https://ico.org.uk.

23. Updates to This Cookie Policy

We may revise this Cookie Policy to reflect changes in:

• Website technology

• WooCommerce functionality

• Installed plugins

• Payment integrations

• Analytics services

• Advertising tools

• Cookie consent arrangements

• Applicable legal requirements

Where changes materially affect the use of optional cookies, we will review whether updated information or renewed consent is required.

The revised policy will be published on our website with an updated effective date.

24. Contact Information

If you have questions about cookies, tracking technologies, or your privacy preferences, please contact WRENCH TECH LTD.

Legal Company Name: WRENCH TECH LTD

Registered Business Address:

4 JAMESON ROAD
HARTLEPOOL
ENGLAND
TS25 3PN
UNITED KINGDOM

Official Website: https://wrenchtech.org

Email: payment@wrenchtech.org

Telephone: +44 7360252774

Business Activity: Online Retail of Phone Cases and Mobile Accessories

We aim to provide clear information about the technologies used to support our website and the choices available to visitors.

Thank you for visiting wrenchtech.org.

Last Updated: November 12, 2026

© 2026 WRENCH TECH LTD. All Rights Reserved.